DISCLAIMER: For those of you who are happily divorced, DON’T PANIC! I We are not suggesting that you run around to your ex’s and get back down on one knee!
We are talking about 'Customer' re-engagement; specifically three scenarios where focus appears to be lacking:
1. Do creditors' neglect Customers who are in arrears?
One of the biggest frustrations within a collections environment that is not measured or challenged enough is the number of outstanding debts that remain on a ‘query’ status throughout the whole lifecycle of an account. At any one time, there are billions of pounds worth of unrecoverable ‘on hold’ debt in the UK. To address this problem, a drastic change in how these are managed needs to take place.
BREAKING NEWS!!! We are very excited to officially announce the launch of our new website here at www.themisglobal.co.uk
Our goal was to provide you with an improved and interactive way to learn more about our solutions, and the incredible benefits that they provide, whilst retaining easy access to our client portal and customer help centre.
By successfully retaining Cyber Essentials Plus certification, Themis Global continues to demonstrate its on-going commitment to mitigating the risks associated with common internet-based threats; providing heightened protection for its clients, customers and staff.
Commenting on this exciting news, Paddy Wanless (Chief Technology Officer) said, “Following our recent successes at the Leadership and British Credit Awards, we are thrilled that our achievements have once again been recognised at the highest level. Good luck to all the finalists!”
Themis Global has been shortlisted for the following awards:
Having partnered with Themis Global and Ecospend, Qualco UK introduced account-to-account payment options, under a white label model, for its new client, Simon Jersey Limited. The innovative approach includes letters, emails and SMS being sent to customers, containing a unique QR code, which, when scanned, opens up a simple and secure payment journey.
Commenting on this wonderful news, Michael Court FCICM (Director, Co-Founder and Proud Dad) said, “Firstly, I am a super proud Dad and literally over the moon for Ethan. Secondly, I am so pleased with what he has achieved with us at Themis Global, despite this being his first full-time job since completing his A-levels. He has shown levels of initiative, accountability and maturity that are usually only reserved for someone far beyond his years.
The judges were impressed with how Michael has helped transform the Business by creating a culture of putting people ahead of profits (achieved through the adoption of shared values such as authenticity, intrapreneurship, freedom and ownership, community and collaboration);
Commenting on this remarkable news, Michael Court FCICM (Director and Co-Founder) said, “We are deeply honoured to have been recognised with three nominations;
The first week of 2022 has already seen a number of noteworthy achievements; including: