Supercharged
Our engagement, retention and arrears management solutions are specifically designed to supercharge your internal performance and enable you to reach the best outcome with substantially more of your Customers; whilst they are still Customers.
Proprietary artificial intelligence technology helps guide your Customers towards your preferred contact channels using intelligent ‘call-to-action’ signposting; significantly reducing resource requirements and service costs. Payments are also made directly to you, resulting in the financial risks associated with conventional outsourcing being eliminated.
Optimised Strategies
Although our solutions provide numerous commercial benefits, not every positive outcome is financial in nature. Our treatment paths are designed from a 'Customer's shoes' viewpoint to ensure that 'positive outcomes' also mean 'good outcomes'.
By optimising our strategies in this way, we not only provide you with significant economic benefits such as increased collections, decreased bad debt and £millions of additional future revenue; but we also reduce risk and help you protect your Customers at the same time.
Performance Benefits
Our clients experience significant, wide-ranging performance benefits; including:
- Increased positive outcomes
- Increased Customer engagement & retention
- Increased collections & future revenue
- Decreased bad debt
- Improved cash flow
- Decreased costs & risk
- Increased agility, transparency and oversight
We would be happy to prove these benefits to you via a non-committal, fully free of charge pilot.
Please get in touch for more information.
Please get in touch for more information.
