ePDF is a secure digital communication platform that allows businesses to send encrypted documents (including confidential financial statements, regulatory notices and debt collection letters) directly to recipients via secure email or SMS.
In a world where speed, security, and cost-efficiency are no longer optional, organisations are rethinking how they deliver sensitive customer communications. Themis Global’s ePDF service represents a decisive shift away from traditional postal delivery; offering a secure, digital-first alternative for sending confidential letters and documentation.
Each message contains a unique, personalised URL that leads to a protected download page. Unlike standard email attachments or unsecured links, recipients must first verify their identity before accessing the document. This additional authentication step ensures that only the intended recipient, whether an individual or an organisation, can view or download the content.
Designed for modern businesses, ePDF enables organisations to deliver personalised, encrypted documents quickly, securely, and sustainably. The result is a delivery method that combines a significant reduction in operational costs with robust data protection.
Core features of ePDF
1. Security-first document access
Security sits at the heart of the ePDF service. All communications are encrypted, and documents are stored in a secure digital repository. Access is controlled through client-defined identification questions, providing a critical safeguard when handling confidential or personal information.
2. Global compatibility
Recipients can retrieve their letters on virtually any device, anywhere in the world.
3. Flexible branding and personalisation
ePDF can be fully branded to align with an organisation’s identity. This transforms document delivery from a simple transaction into a consistent and professional customer experience, reinforcing trust and engagement.
4. No set-up or reporting fees
With client-level personalisation and built-in reporting included as standard, ePDF comes with no hidden setup, alteration, or monitoring fees, making it a low-friction solution for organisations of all sizes.
Benefits of ePDF
Significant cost reductions
Replacing physical mail with digital delivery can reduce communication costs dramatically, with savings commonly exceeding 80% compared to traditional postage.
Speed & efficiency
ePDFs are delivered instantly, eliminating postal delays and enabling faster responses to time-sensitive communications.
Environmental impact
By removing paper, printing, and transport from the process, ePDF significantly reduces carbon emissions and physical waste, helping organisations meet sustainability goals.
Tracking & transparency
Every interaction is logged, including delivery time, authentication success or failure, and when documents are opened or downloaded. This provides valuable operational insight, auditability, and accountability.
Real-world use cases
ePDF is particularly valuable for organisations operating in highly-regulated industries, where sensitive information must be delivered securely and reliably.
Common use cases include:
- Banks and credit institutions sending statements or regulatory notices
- Debt management services distributing arrears letters with confirmed delivery records
- Utility providers sharing confidential account or billing information digitally
In each case, ePDF balances strict data protection requirements with operational efficiency and customer convenience.
Conclusion
Themis Global’s ePDF is more than a document delivery solution. It’s a smarter way to communicate in a digital world. By combining strong authentication, global accessibility, detailed tracking, and significant cost savings, ePDF enables organisations to modernise customer engagement while strengthening data protection and reducing reliance on postal systems.
For businesses looking to deliver sensitive information securely, efficiently, and sustainably, ePDF sets a new standard for digital communication.
To request further information, please contact
